Privacy Policy

Welcome to Aiville. As a visitor to any of our sites, your privacy is a priority for us. This Privacy Policy explains how we collect, store and use your information. This policy is incorporated by reference in our Terms and Conditions  and is part of the overall agreement between you, the user of any of our Websites, and Aiville (us, we).

Important Privacy Information

To use any of our services, particularly those on our website, we may ask you to enter certain information, including but not limited to your age, gender, email address, phone number, and ask other questions we deem relevant to our services.

We also automatically collect certain information from your device as part of providing our Services to you. This information may include information about the device you are using, your activities on our Websites, and the settings on your device.

To improve the level of service we provide you, we incorporate some third party software into our platform. As such, your data may be processed by third parties including, but not limited to, Amazon Web Services, Facebook, Google, TikTok, Hotjar, Circle, and HighLevel. As such, some data may be stored and processed on the servers of third parties, so that we can improve the Services we offer.

Please read our Privacy Policy below for more information about how we collect, use and process your data.

Privacy Policy

This Privacy Policy explains what personal data is collected when you use any Website operated by Aiville (the “Website”), and the Services provided through the Website, along with information on how we process, store and use said data.

This policy exclusively covers the Website and services provided by Aiville, and does not govern the policies of any third party. We recommend reading the Privacy Policy of any third party for more information about how they collect and process your information.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 18 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must (a) contact us and request deletion of your data; and (b) cancel any subscriptions using the functionality provided by instructions on the Website; (c) leave the Website and not access or use it.

“GDPR” means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

“EEA” includes all current member states to the European Union and the European Economic Area. For the purpose of this policy EEA shall include the United Kingdom of Great Britain and Northern Ireland.

“Process”, in respect of personal data, includes to collect, store, and disclose to others.

Categories of Personal Data We Collect

We collect data you give us voluntarily (for example, when you enter your gender, financial status or email). We also collect data automatically (for example, your IP address) and use third-party service providers for such collection.

Data You Provide:

When you choose to use any of the Services provided through the Website, you provide us certain information about yourself. This may include age, gender, financial status, your phone number, your email address, and similar information.

Data we Collect:

2.1. We collect data about your referring URL to track how you located the Website, including information on the platform, any advert you clicked on, or anyone who referred you to the Website.

2.2. Device and Location data. We collect data from your device, including your user agent details, language settings, IP address, time zone, device model and operating system, visible device settings.

2.3. Usage data. We record how you interact with the Website and our services. For example, we log your taps/clicks on certain areas of the interface, the features and content you interact with. If you use our Services, we collect usage data on your use of the Services.

2.4. Transaction data. When you make payments through the Website, you need to provide financial account data, such as your credit card number, to certain third parties. We do not collect or store full credit card number data, though we may receive payment-related data, data about the transaction, including: date, time and amount of the transaction, the type of payment method used.

2.5. Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We use both forms of cookie as part of providing our services.


Why we Process your Personal Data

We process your personal data:

1. To provide services seamlessly, providing you with the maximum level of convenience when you choose to use our services.

2. To manage your account and provide you with customer support whenever you require it.

3. To communicate with you regarding your use of our services, including reminders about billing, offers, and marketing materials.

4. To research and analyze your use of the Website in order to improve the level of service that we provide. 


5. To analyze how our visitors interact with our Website, including the performance of certain adverts. 


6. To send you marketing communications, including personalized campaigns.


7. To personalize our ads and provide you with a more relevant set of marketing material, across several third party platforms, including Facebook Ads, TikTok, Google Ads, and additional marketing platforms. As such, certain third party platforms may process relevant data about your interactions with the Website and our Services.


8. To process payments when you choose to use our services. To ensure secure, effective processing, we use certain third party services to process these payments. We will not store or collect your payment card details ourselves. This information will be provided directly to our third-party payment processors.

9. To enforce our Terms and Conditions and to prevent and combat any form of fraud.

10. To comply with legal obligations, including any relevant requests from law enforcement agencies.

Exercising your Privacy Rights

To exercise your privacy rights, or for any questions about your data, please contact us at [email protected].


Age Limitation

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us through [email protected].

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

California Privacy Rights

This section provides additional details about how we process personal data of California consumers and the rights available to them under the California Consumer Privacy Act (“CCPA”) and California’s Shine the Light law. This section applies only to residents of California.

California’s Shine the Light law gives California residents the right to ask companies once a year what personal information they pass over to third parties for those third parties‘ direct marketing purposes. To obtain this information from us, please send an email message to [email protected], including “California - Request for Privacy Information” as the subject line, and include any email address you wish to request information for in the body of your message. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only applicable information will be included in any response.

Data Retention

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing our services to you). We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

“Do not track” Requests

Except as otherwise stated in this Privacy Policy, we do not support “Do Not Track” requests.